Get in Touch

Have questions about your order, need product recommendations, or want to learn more about our services? We're here to help!

Visit Our Store

Santa Maria, Accra
Ghana

Open Mon-Sat: 9:00 AM - 8:00 PM

Call Us

0546336919, 0547095976, 0534409458

Mon-Fri: 8:00 AM - 9:00 PM

Email Us

info@netyarkmall.com

We respond within 24 hours

Live Chat

Available on our website

Mon-Sat: 9:00 AM - 6:00 PM

Customer Service Hours

Monday - Friday 8:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM

Send Us a Message

Frequently Asked Questions

How do I track my order?

You can track your order by logging into your account and visiting the "My Orders" section, or by using the tracking number sent to your email.

What is your return policy?

We do not offer returns on purchased products. All sales are final. Please ensure you review product details and specifications before making a purchase.

How long does delivery take?

We offer two delivery options: Standard Delivery (1-2 business days) and Express Delivery (4-7 hours). Standard delivery is available nationwide, while express delivery is available for orders within Accra and surrounding areas.

What payment methods do you accept?

We accept mobile money (MTN, Vodafone, AirtelTigo), credit/debit cards, and cash on delivery for orders within Accra.

Do you offer international shipping?

Currently, we ship within Ghana only. We're working on expanding to other West African countries soon.